Finally arrived - packaging might need improvements

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MLaf
Posts: 53
Joined: 08 Aug 2022, 21:42

Finally arrived - packaging might need improvements

Post by MLaf »

Hey Simon,

I finally received my device today. The unit appears to be in working order and doesn’t look damaged however the box might need some reinforcement inside. The part that holds the device is easily ripped and the contents slides around. The box also looks like it was slightly crushed.
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Simon
Posts: 876
Joined: 09 Jan 2022, 22:08

Re: Finally arrived - packaging might need improvements

Post by Simon »

Sorry about this - and yes I'm perfectly aware - we will improve the packaging, definitely.
Not sure if you are on the facebook group https://www.facebook.com/groups/midronomevip - many pictures of broken boxes there.
MLaf
Posts: 53
Joined: 08 Aug 2022, 21:42

Re: Finally arrived - packaging might need improvements

Post by MLaf »

No I am not on Facebook.
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