Midronome Community

Posted: **28 Apr 2023, 11:49**

Hi, I have downloaded both "Firmware updator" and "Sync File Generator" files for Mac Intel and am getting the following error messages when trying to run them:

“Sync File Generator” is damaged and can’t be opened. You should move it to the Bin.
“Firmware Updater” is damaged and can’t be opened. You should move it to the Bin.

I am on a MacBook Pro (15-inch, Mid 2012) running 10.15.7 (19H2026)

Thank you for your help

Posted: **28 Apr 2023, 11:51**

Hi there

Sorry about this - it will solved soon

See here: https://www.midronome.com/support-tool-launch-issue

Simon

Posted: **28 Apr 2023, 12:00**

that worked! Thx Simon! let's carry on

Posted: **02 May 2023, 02:46**

Same here. This worked. Thank you.

Midronome Community

"damaged and can’t be opened. You should move it to the Bin"

"damaged and can’t be opened. You should move it to the Bin"

Re: "damaged and can’t be opened. You should move it to the Bin"

Re: "damaged and can’t be opened. You should move it to the Bin"

Re: "damaged and can’t be opened. You should move it to the Bin"