[F] "Sync File Generator.app is damaged and can't be opened"

Report any bug you find here!
Topics ar marked as: [R]=Rejected, [A]=Approved, [WIP]=Work in Progress, [F]=Fixed
Post Reply
mynameisdanno
Posts: 13
Joined: 06 Mar 2022, 18:32

[F] "Sync File Generator.app is damaged and can't be opened"

Post by mynameisdanno »

STATUS: Fixed in version 1.0.

---

Software Tool: Sync File Generator 0.1-beta (Intel version)

Operating System and version: macOS Monterey v12.6.5 (2016 MacBook Pro, Intel)

Short description of the issue: When attempting to run Sync File Generator.app from /Applications, I get the error "Sync File Generator.app" is damaged and can't be opened. You should move it to the trash."

Steps to Reproduce:
1. Download syncfilegenerator-0.1-beta.dmg (macOS Intel version) from website
2. Mount syncfilegenerator-0.1-beta.dmg
3. Drag Sync File Generator.app to /Applications. (Same behavior seen if copy-and-paste instead)
4. Navigate to /Applications and run Sync File Generator

Expected Behavior:
The app to open

Actual Behavior:
Screen Shot 2023-04-23 at 1.12.30 PM.png
I re-downloaded and mounted the .dmg file and copied the app out to /Applications a few different times, same result.
Simon
Posts: 876
Joined: 09 Jan 2022, 22:08

Re: "Sync File Generator.app is damaged and can't be opened"

Post by Simon »

Ha ha ha, well should we class this as a minor issue? ... :lol:
Oh lord this is a good start :D
mynameisdanno
Posts: 13
Joined: 06 Mar 2022, 18:32

Re: "Sync File Generator.app is damaged and can't be opened"

Post by mynameisdanno »

Better now than later I figure! LOL
Simon
Posts: 876
Joined: 09 Jan 2022, 22:08

Re: [A] "Sync File Generator.app is damaged and can't be opened"

Post by Simon »

It seems to be a Mac OS Security issue. Basically on newer Mac OS, unsigned apps downloaded from the Internet can still run, you just need (the usual) right click -> open and the "Open" option appears.

But it seems that on older Macs the app just gets marked as "damaged" :roll:

A quick workaround is: to run this command in a terminal

Code: Select all

xattr -cr /Applications/Sync\ File\ Generator.app
(this basically tells Mac OS "this has not been downloaded from the Internet")

Then it should work. Note that the problem will be the same for all 3 tools.

The only way to solve this is to sign the apps properly with an Apple Developer ID, which will come with version 1.0.
User avatar
J. John Mixson
Posts: 30
Joined: 02 Jun 2022, 23:08

Re: [A] "Sync File Generator.app is damaged and can't be opened"

Post by J. John Mixson »

Hi Simon,
I started this process yesterday on my Windows 10 PC but didn't follow through, until reading this topic this morning, because of multiple Windows Defender warnings.

Today, after creating a Restore Point, I just pushed on through all of those warnings and successfully installed and ran the generator.
I thought I'd mention this here for any Windows users who are hesitant, as I was, at proceeding.
It seems all is well.

I notice there isn't a 6/8 signature option, one I used frequently, and wonder why & how this might work out in practice.
But another question that raises is this: Is the time signature only for the benefit of the metronome feature, to know where to place the accent?

Does a tune with multiple signature changes care whether the sync track makes those changes too or if it's just one continuous stream, only changing tempo when & if the tune calls for that?

Thanks, and really looking forward to delivery!
John
Simon
Posts: 876
Joined: 09 Jan 2022, 22:08

Re: [A] "Sync File Generator.app is damaged and can't be opened"

Post by Simon »

Hi John,

Thank you for sharing your experience with Windows. The issue is the same: the executables need to be signed, this will be solved in version 0.2.

Regarding your other questions, please create a new topic in the Questions forum - I would rather keep these topics clean, thanks :)
Simon
Posts: 876
Joined: 09 Jan 2022, 22:08

Re: [F] "Sync File Generator.app is damaged and can't be opened"

Post by Simon »

Fixed in version 1.0.
Post Reply