"damaged and can’t be opened. You should move it to the Bin"

Any questions about the Software Tools (FirmwareUpdater, SyncFileGenerator, ErrorLogExtractor)
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macdalor
Posts: 5
Joined: 28 Apr 2023, 11:42

"damaged and can’t be opened. You should move it to the Bin"

Post by macdalor »

Hi, I have downloaded both "Firmware updator" and "Sync File Generator" files for Mac Intel and am getting the following error messages when trying to run them:

“Sync File Generator” is damaged and can’t be opened. You should move it to the Bin.
“Firmware Updater” is damaged and can’t be opened. You should move it to the Bin.

I am on a MacBook Pro (15-inch, Mid 2012) running 10.15.7 (19H2026)

Thank you for your help
Simon
Posts: 790
Joined: 09 Jan 2022, 22:08

Re: "damaged and can’t be opened. You should move it to the Bin"

Post by Simon »

Hi there :)

Sorry about this - it will solved soon ;)
See here: https://www.midronome.com/support-tool-launch-issue

Simon
macdalor
Posts: 5
Joined: 28 Apr 2023, 11:42

Re: "damaged and can’t be opened. You should move it to the Bin"

Post by macdalor »

that worked! Thx Simon! let's carry on ;)
wnes
Posts: 1
Joined: 02 May 2023, 02:43

Re: "damaged and can’t be opened. You should move it to the Bin"

Post by wnes »

Same here. This worked. Thank you.
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